# DHL Express from ShipStation DHL Express from ShipStation offers international shipping services to ShipStation API accounts based in the US and Canada. This guide provides developers with the details needed to build DHL Express from ShipStation shipping capabilities into your ShipStation API workflows. ShipStation API also allows you to connect your own existing DHL Express account, and the requirements and service details are different than those for DHL Express from ShipStation. For details about connecting and using your own DHL Express account with ShipStation API, see the DHL Express guide specific to your account country: * [DHL Express Australia](/apis/shipengine/docs/carriers/dhl-express-australia) * [DHL Express Candad](/apis/shipengine/docs/carriers/dhl-express-canada) * [DHL Express UK](/apis/shipengine/docs/carriers/dhl-express-uk) * [DHL Express US](/apis/shipengine/docs/carriers/dhl-express-guide) ## Requirements US accounts `carrier_name`: `dhl_express_worldwide` Canada accounts `carrier_name`: `dhl_express_walleted` * A ShipStation API account based in either the US or Canada. * ShipStation Carriers must be activated for the account and have a positive account balance to create labels. See our [Using ShipStation Carriers page](/apis/shipengine/docs/carriers/setup) for details about activating it in your account. ## Rates DHL Express from ShipStation supports [rate shopping](/apis/shipengine/docs/rates/rates) with ShipStation API. ## Service Details Available DHL Express from ShipStation services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the [list carrier services](/apis/shipengine/docs/reference/list-carrier-services) endpoint at any time. ### International Services | Service | API Code | Origin Countries | | --- | --- | --- | | Express Worldwide | `dhl_express_worldwide` | US, CA | | Express Worldwide Documents | `dhl_express_worldwide_documents` | CA | | Express 12:00 Documents | `dhl_express_worldwide_1200_documents` | CA | | Express 12:00 | `dhl_express_worldwide_1200` | CA | | Express 10:30 Documents | `dhl_express_worldwide_1030_documents` | CA | | Express 10:30 | `dhl_express_worldwide_1030` | CA | | Express 9:00 Documents | `dhl_express_worldwide_900_documents` | CA | | SERVIExpress 9:00CENAME | `dhl_express_worldwide_900` | CA | > **NOTE: Action Required: New Zealand Border Levy Changes** Effective April 1, 2026, a new NZD $2.21 (+ GST) levy applies to low-value air freight consignments entering New Zealand. This levy is charged **per consignment**, not per item. See the **Shipping to New Zealand: Low Value Goods (LVG) Levy** section in [International Shipments](/apis/shipengine/docs/shipping/international) for full details. > **NOTE: DHL Shipping Unavailable to US Territories​** Services for DHL (Express and Ecommerce)  and DHL Express by ShipStation no longer support shipments to US territories. ### Return Services DHL Express from ShipStation does not currently support return services. ### Packages The following [carrier package types](/apis/shipengine/docs/shipping/carrier-packaging) are available for DHL Express from ShipStation services: | Name | API Code | Details | | --- | --- | --- | | Express Envelope | `dhl_express_wallet_exp_env` | Available for US shipments using Express Worldwide service only. | You can also use [custom package types](/apis/shipengine/docs/shipping/custom-package-types) or the generic `package` package type. ### Adding Shipment Insurance DHL Express from ShipStation does not support adding carrier insurance to shipments created in ShipStation API. US accounts can add Parcelguard protection to DHL Express from ShipStation shipments. Review the [Parcel Insurance page](/apis/shipengine/docs/shipping/insurance) for details about adding shipment insurance with ShipStation API. ## Label Support * Label sizes: 4" x 6", 4" x 8" * Label formats: PDF ### Label Reference Fields DHL Express from ShipStation does not support adding [custom label messages](/apis/shipengine/docs/labels/messages). ### Multi-Package Labels DHL Express from ShipStation supports creating [multi-package shipments](/apis/shipengine/docs/shipping/multi-package) for Canada services only. ### Label Branding DHL Express from ShipStation does not support [label branding](/apis/shipengine/docs/labels/branding). ### Voiding Labels DHL Express from ShipStation supports voiding labels with ShipStation API. Labels must be voided within 30 days of the label's creation date. See our [Void a Label page](/apis/shipengine/docs/labels/voiding) for details about voiding labels with ShipStation API. ### Paperless Labels DHL Express from ShipStation does not support creating [paperless labels](/apis/shipengine/docs/labels/paperless) for details about creating paperless labels with ShipStation API. ### Customs Declarations DHL Express electronically submits your customs declarations. However, you can also download commercial invoices for DHL Express shipments from the `forms_download` object in the label response if needed. ## Delivery Confirmation | Confirmation Type | API Code | Description | | --- | --- | --- | | Electronic signature | `signature` | Signature is required for the shipment to be delivered. This signature may be a neighbor, building manager, or the recipient can authorize the release of the package (without being present). | See our [Delivery Confirmation page](/apis/shipengine/docs/shipping/delivery-confirmation) for more details about using the `confirmation` property. ## Advanced Options DHL Express from ShipStation supports certain [advanced options](/apis/shipengine/docs/carriers/advanced-options), which you can add to the `shipment` object when creating a shipment or label. | Option | Type | Default Value | Description | | --- | --- | --- | --- | | `saturday_delivery` | *boolean* | `false` | Indicates that the carrier should charge for delivery on Saturday for services that do not otherwise include Saturday delivery. Available to both US and Canada-based accounts. | | `delivery_duty_paid` | *boolean* | `false` | Indicates the shipment is DDP (that is, the shipper is paying the duties/taxes for the shipment rather than the recipient). Available for US accounts only. | To ensure you always have the most up-to-date information about a carrier's advanced options, use the [list carrier options call](/apis/shipengine/docs/reference/list-carrier-options). ## Manifests DHL Express from ShipStation does not require [manifesting](/apis/shipengine/docs/shipping/manifests) your shipments. ## Scheduling Pickups DHL Express from ShipStation supports [scheduling pickups](/apis/shipengine/docs/shipping/pickups) using ShipStation API. ## Service Points (PUDO) DHL Express from ShipStation does not support shipping to [service points](/apis/shipengine/docs/pick-up-drop-off/pudo-intro). ## Tracking DHL Express from ShipStation supports receiving tracking updates. Review our ​[Track a Package guides​](/apis/shipengine/docs/tracking/tracking)​ for details on tracking with the ShipStation API. ## Integration Notes ### IOSS Number Display When shipping to the European Union using the [IOSS (Import One-Stop Shop)](/apis/shipengine/docs/shipping/tax-identifier-numbers#ioss-import-one-stop-shop) scheme for low-value goods (≤€150), please note: * The IOSS number is stored in ShipStation API's shipment record and transmitted to DHL Express for customs clearance * The IOSS number will NOT appear on the printed commercial invoice * This is expected behavior for DHL Express shipments using the IOSS scheme For more information about IOSS and other tax identifiers, see the [Tax Identifier Numbers guide](/apis/shipengine/docs/shipping/tax-identifier-numbers). ### International Tax Identifiers When creating international shipments with customs declarations, DHL Express handles tax identifiers in the following ways: * **Federal Tax ID and EORI numbers** are transmitted electronically to DHL Express for customs clearance but do not appear on the printed commercial invoice * **Additional tax identifiers** (when applicable) are included on the printed commercial invoice for customs compliance This ensures compliance with customs requirements while maintaining appropriate documentation for international shipments.