ParcelPoint from ShipStation (Powered by Hubbed) enables domestic dropoff and return shipping services with flexible packaging options and integrated SMS and email recipient notifications.
This guide provides developers with the details needed to build ParcelPoint from ShipStation shipping capabilities into your ShipStation V2 API workflows.
ShipStation V2 API also allows you to connect your own existing ParcelPoint account, and the requirements and service details are different than those for ParcelPoint from ShipStation. For details about connecting and using your own ParcelPoint account with ShipStation V2 API, see our ParcelPoint Guide.
See the ShipStation API Carriers: Australia help center article for more about the ShipStation API Carriers program for Australian accounts.
carrier_code: hubbed_walleted
- A ShipStation V2 API account based in Australia.
- ShipStation Carriers must be activated for the account and have a positive account balance to create labels. See our Using ShipStation Carriers page for details about activating in your account.
ParcelPoint from ShipStation supports rate shopping with ShipStation V2 API.
Available ParcelPoint from ShipStation services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services endpoint at any time.
| Service | API Code |
|---|---|
| Dropoff Delivery | hubbed_walleted_dropoff_delivery |
Click & Collect is not available for ParcelPoint from ShipStation.
ParcelPoint from ShipStation supports the following service for return labels:
| Service | API Code |
|---|---|
| Returns | hubbed_walleted_return |
Review the Return Labels page for details on creating return labels with ShipStation V2 API.
The following carrier package types are available for ParcelPoint from ShipStation:
| Name | API Code |
|---|---|
| A2 Satchel | hubbed_walleted_a2_satchel |
| A3 Satchel | hubbed_walleted_a3_satchel |
| A4 Satchel | hubbed_walleted_a4_satchel |
| A5 Satchel | hubbed_walleted_a5_satchel |
| Letter | hubbed_walleted_letter |
| Small Box | hubbed_walleted_small |
| Large Box | hubbed_walleted_large |
| Custom Box | hubbed_walleted_custom_box |
ParcelPoint from ShipStation does not support adding carrier insurance to shipments created with ShipStation V2 API.
Review the Parcel Insurance page for details about adding shipment insurance with ShipStation V2 API.
- Label formats: PDF
ParcelPoint from ShipStation supports adding custom label messages.
- Label message 1 only.
ParcelPoint from ShipStation does not support multi-package shipping.
ParcelPoint from ShipStation does not support label branding.
ParcelPoint from ShipStation supports voiding labels with ShipStation V2 API.
ParcelPoint from ShipStation does not support paperless labels.
ParcelPoint from ShipStation does not require or support delivery confirmation options using the confirmation property.
ParcelPoint from ShipStation supports the following advanced options, which you can add to the shipment object when creating a shipment or label.
| Option | Type | Default Value | Description |
|---|---|---|---|
NotificationPhone | string | none | Recipient phone number for ParcelPoint SMS delivery notifications. |
NotificationEmail | string | none | Recipient email address for ParcelPoint email delivery notifications. |
To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call.
ParcelPoint sends the recipient SMS or email notifications while the shipment is en route to its destination. To enable notifications, include the NotificationPhone and/or NotificationEmail properties in the advanced_options object:
"advanced_options": {
"NotificationPhone": "61491570156",
"NotificationEmail": "testaaaaaaa@test.com"
}ParcelPoint from ShipStation shipments are automatically manifested. You do not need to submit manifests with ShipStation V2 API.
ParcelPoint from ShipStation operates through drop-off at ParcelPoints rather than scheduled carrier pickups, so scheduling pickups is not supported.
ParcelPoint from ShipStation supports shipping to service points for the Dropoff Delivery and Returns services.
See our Intro to Service Points for more details about how to use service points with ShipStation V2 API.
ParcelPoint from ShipStation supports receiving tracking updates. Review our Track a Package guide for details on tracking with the ShipStation V2 API.
- The ShipStation V2 API integration with ParcelPoint from ShipStation does not support third-party billing.
- Click & Collect is not available for ParcelPoint from ShipStation.
Please dispute any adjustment charges within 15 days of receipt. Beyond this period, carrier acceptance is not guaranteed.
To dispute your adjustments, please contact ShipStation Support with the following information:
- Tracking Number
- Adjustment Amount
- Reason for dispute: (Please be as detailed as possible!)