# CouriersPlease from ShipStation

CouriersPlease from ShipStation offers domestic service throughout Australia.

This guide provides developers with the details needed to build CouriersPlease from ShipStation shipping capabilities into your ShipStation V2 API workflows.

ShipStation V2 API also allows you to connect your own existing CouriersPlease account and the requirements and service details are different than those for CouriersPlease from ShipStation. For details about connecting and using your own CouriersPlease account with ShipStation V2 API, see our [CouriersPlease Guide](/apis/docs/carriers/couriersplease-guide).

## Requirements

`carrier_code`: `couriersplease_walleted`

* A ShipStation V2 API account based in Australia.
* ShipStation Carriers must be activated for the account and have a positive account balance to create labels. See our [Using ShipStation Carriers page](/apis/shipengine/docs/carriers/setup) for details about activating in your account.
* Both weight and dimensions are required for all shipments.
* CouriersPlease requires the recipient Company name property. If left blank, the label will display the recipient name in the Company field instead.


## Rates

CouriersPlease from ShipStation supports [rate shopping](/apis/shipengine/docs/rates/rates) with ShipStation V2 API.

## Service Details

Available CouriersPlease from ShipStation services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services endpoint at any time.

### Domestic Services

| Service | API Code |
|  --- | --- |
| Domestic Parcel | `couriersplease_walleted_parcel` |


### Return Services

CouriersPlease from ShipStation does not currently support return services.

### Packages

CouriersPlease from ShipStation does not specify [carrier package types](/apis/shipengine/docs/shipping/carrier-packaging). You can use [custom package types](/apis/shipengine/docs/shipping/custom-package-types) or the generic `package` package type.

### Adding Shipment Insurance

CouriersPlease from ShipStation supports adding carrier insurance to shipments created with ShipStation V2 API.

Review the [Parcel Insurance page](/apis/shipengine/docs/shipping/insurance) for details about adding shipment insurance with ShipStation V2 API.

## Label Support

* Label sizes: 4" x 6"
* Label formats: PDF


### Label Reference Fields

CouriersPlease from ShipStation supports adding [custom label messages](/apis/shipengine/docs/labels/messages).

* Label message 1 supported only.


### Multi-Package Labels

CouriersPlease from ShipStation supports creating [multi-package shipments](/apis/shipengine/docs/shipping/multi-package) for details about creating multi-package labels.

### Label Branding

CouriersPlease from ShipStation does not support [label branding](/apis/shipengine/docs/labels/branding).

### Voiding Labels

CouriersPlease from ShipStation supports [voiding labels](/apis/shipengine/docs/labels/voiding) with ShipStation V2 API.

### Paperless Labels

CouriersPlease from ShipStation does not support [paperless labels](/apis/shipengine/docs/labels/paperless).

## Delivery Confirmation

| Confirmation Type | API Code | Description |
|  --- | --- | --- |
| Authority to leave | `none` | No confirmation required for delivery. |
| Signature required | `signature` | Signature is required for the shipment to be delivered. This signature may be a neighbor, building manager, or the recipient can authorize the release of the package (without being present). |


See our [Delivery Confirmation page](/apis/shipengine/docs/shipping/delivery-confirmation) for more details about using the `confirmation` property.

## Advanced Options

CouriersPlease from ShipStation does not currently support any [advanced options](/apis/shipengine/docs/carriers/advanced-options).

## Manifests

CouriersPlease from ShipStation shipments are automatically [manifested](/apis/shipengine/docs/shipping/manifests). You do not need to submit manifests with ShipStation V2 API.

## Scheduling Pickups

CouriersPlease from ShipStation supports [scheduling pickups](/apis/shipengine/docs/shipping/pickups). All pickups default to the following business day.

## Service Points (PUDO)

CouriersPlease from ShipStation does not support shipping to [service points](/apis/shipengine/docs/pick-up-drop-off/pudo-intro).

## Tracking

CouriersPlease from ShipStation supports receiving tracking updates. Review our ​[Track a Package guides​](/apis/shipengine/docs/tracking/tracking)​ for details on tracking with the ShipStation V2 API.

## Adjustment Disputes

Please dispute any adjustment charges within 15 days of receipt. Beyond this period, carrier acceptance is not guaranteed.

To dispute your adjustments, please contact ShipStation Support with the following information:

- Tracking Number
- Adjustment Amount
- Reason for dispute: (Please be as detailed as possible!)