Skip to content
Last updated

Getting Started with Orders

ShipEngine offers integration with many order sources. The platform is designed to handle everything from simple online order sources to enterprise ERP solutions through the Sales Order API.

Note

The Sales Order API is only available on the Advanced plan or higher.

Key Features

  • SINGLE DASHBOARD ORDER PROCESSING - Connect ShipEngine to import and process orders from multiple sales channels
  • PUSH NEW ORDERS - Use webhooks to automatically push orders ready for shipment
  • GET SHIPMENT STATUS NOTIFICATIONS - Send notices back to marketplaces after orders ship
  • CREATE YOUR OWN SHIPMENTS - Manually create single or bulk shipments

Sales Orders vs Orders

The Sales Order concept is broader than a simple order - it represents the topmost level encompassing all facets of an order.

Key Distinctions:

  • Sales Orders and Sales Order Items are immutable by ShipEngine
  • Only updated when order source is refreshed
  • Shipments and Fulfillments can be manipulated by ShipEngine processes

The Shipment model has been expanded to include sales_order_items from multiple sales orders or portions of a single sales order.

Guides

API Reference

Get Started

Contact the sales team at sales@shipengine.com or through the contact form for inquiries about the Sales Order API.