The Delivery Group UK offers domestic and international services for shipments originating in the UK.
This guide provides developers with the details needed to build The Delivery Group UK (LEGACY) shipping capabilities into your ShipStation V2 API workflows.
This is the legacy integration for The Delivery Group UK. For new implementations, please use The Delivery Group (NEW) which offers enhanced features and improved API integration.
| Property | Type | Required? | Description |
|---|---|---|---|
nickname | string | required | Used to identify your account in ShipStation V2 API |
client_name | string | required | Your Delivery Group UK account client name |
username | string | required | Your Delivery Group UK account username |
password | string | required | Your Delivery Group UK account password |
- All shipments require both weight and dimensions.
You can connect a The Delivery Group UK account using the POST method to the /v2/connections/carriers/ endpoint, or via the ShipStation dashboard.
Log in to your ShipStation account and navigate to the Carriers section to connect your The Delivery Group UK account using your credentials.
carrier_code: the_delivery_group_uk
POST /v2/connections/carriers/:carrier_code
- Productionhttps://api.shipstation.com/v2/connections/carriers/{carrier_name}
- curl
- JavaScript
- Node.js
- Python
- Java
- C#
- PHP
- Go
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- R
- Payload
- connect_access_worldwide_request_body
- connect_amazon_buy_shipping_request_body
- connect_amazon_shipping_uk
- connect_apc_request_body
- connect_asendia_request_body
- connect_australia_post_request_body
- connect_canada_post_request_body
- connect_dhl_ecommerce_request_body
- connect_dhl_express_request_body
- connect_dhl_express_au_request_body
- connect_dhl_express_ca_request_body
- connect_dhl_express_uk_request_body
- connect_dpd_request_body
- connect_endicia_request_body
- connect_fedex_request_body
- connect_fedex_uk_request_body
- connect_firstmile_request_body
- connect_imex_request_body
- connect_lasership_request_body
- connect_newgistics_request_body
- connect_ontrac_request_body
- connect_purolator_request_body
- connect_royal_mail_request_body
- connect_rr_donnelley_request_body
- connect_seko_request_body
- connect_sendle_request_body
- connect_stamps_request_body
- connect_ups_request_body
curl -i -X POST \
https://api.shipstation.com/v2/connections/carriers/dhl_express \
-H 'Content-Type: application/json' \
-H 'api-key: YOUR_API_KEY_HERE' \
-d '{
"nickname": "Stamps.com",
"username": "your_username",
"password": "your_password"
}'A successful connection will return a response with the carrier_id, which you'll use for any requests for this account going forward.
The Delivery Group UK does not currently support rate shopping (ShipEngine guide) with ShipStation V2 API. Your account contact can provide you with details about your contracted rates.
Services available with The Delivery Group UK are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services (ShipEngine guide) endpoint at any time.
| Service | API Code |
|---|---|
| DSA Large Letter | tdg_dsa_large_letter |
| DSA Packet | tdg_dsa_packet |
| Utrak No Tracking | tdg_utrak_no_tracking |
| Utrak | tdg_utrak |
| Yodel Expect 24hr | tdg_yodel_expect_24hr |
| Yodel Expect 24hr Non POD | tdg_yodel_expect_24h_non_pod |
| Yodel Expect 48hr | tdg_yodel_expect_48hr |
| Yodel Expect 48hr Non POD | tdg_yodel_expect_48hr_non_pod |
| Yodel Expect Medium 24hr | tdg_yodel_expect_medium_24hr |
| Yodel Expect Medium 24hr Non POD | tdg_yodel_expect_medium_24hr_non_pod |
| Yodel Expect Medium 48hr | tdg_yodel_expect_medium_48hr |
| Yodel Expect Medium 48hr Non POD | tdg_yodel_expect_medium_48hr_non_pod |
| Yodel Expect Mini 48hr Non POD | tdg_yodel_expect_mini_48hr_non_pod |
| Yodel Expect Mini 48hr | tdg_yodel_expect_mini_48hr |
| Yodel Expect XL | tdg_yodel_expect_xl |
| Yodel Expect XL Non POD | tdg_yodel_expect_xl_nonpod |
| Yodel Express 24hr | tdg_yodel_express_24h |
| Yodel Express 24hr Non POD | tdg_yodel_express_24h_non_pod |
| Yodel Express 48hr | tdg_yodel_express_48h |
| Yodel Express 48hr Non POD | tdg_yodel_express_48h_non_pod |
| Yodel Express Mini 48hr Non POD | tdg_yodel_express_mini_48h_non_pod |
| Utrak Plus | tdg_utrak_plus |
| Yodel Express Mini 24hr | tdg_yodel_express_mini_24hr |
| Yodel Expect Mini 24hr | tdg_yodel_expect_mini_24hr |
| Utrak POD | tdg_utrak_pod |
| Service | API Code |
|---|---|
| Etrak Lite (Epak) | tdg_etrak_lite_epak |
| Etrak (Ontrak) | tdg_etrak_ontrak |
| International Untracked | tdg_international_untracked |
| Yodel Channel Isle | tdg_yodel_channel_isle |
| Yodel Channel Isle Non POD | tdg_yodel_channel_isle_non_pod |
NOTE: Action Required: New Zealand Border Levy Changes
Effective April 1, 2026, a new NZD $2.21 (+ GST) levy applies to low-value air freight consignments entering New Zealand. This levy is charged per consignment, not per item.
See the Shipping to New Zealand: Low Value Goods (LVG) Levy section in International Shipments (ShipEngine guide) for full details.
At this time, The Delivery Group UK has not provided any details about required changes when creating labels for shipment from Great Britain to Northern Ireland as related to the Windsor Framework (ShipEngine guide).
We will provide details about using The Delivery Group UK to ship to Northern Ireland as soon as they are available.
The Delivery Group UK does not currently support creating return labels (ShipEngine guide).
The following carrier package types (ShipEngine guide) are available for The Delivery Group UK services:
| Name | API Code | Package Attributes |
|---|---|---|
| Package | the_delivery_group_package | International, Domestic |
The Delivery Group UK does not support adding carrier insurance to shipments created with ShipStation V2 API.
- Label sizes: 4" x 6"
- Label formats: PDF, PNG, ZPL
- Supports unicode characters: yes, for CN22 labels only
The Delivery Group UK supports adding custom label messages (ShipEngine guide) for the following services only:
- Domestic: Utrak No Tracking, Utrak
- International: Etrak, Etrak Lite, International Untracked
The Delivery Group UK does not support creating multi-package shipments (ShipEngine guide).
The Delivery Group UK does not support label branding (ShipEngine guide).
The Delivery Group UK does not support voiding labels (ShipEngine guide) with ShipStation V2 API.
The Delivery Group UK does not support paperless labels (ShipEngine guide).
Customs declarations print directly on the labels for international shipments.
| Confirmation Type | API Code | Description |
|---|---|---|
| No confirmation required | none | No delivery confirmation required. |
See our Delivery Confirmation page (ShipEngine guide) for more details about using the confirmation property.
The Delivery Group UK supports certain advanced options, which you can add to the shipment object when creating a shipment or label.
| Option | Type | Default Value | Description |
|---|---|---|---|
delivered_duty_paid | boolean | false | Indicates the shipment is DDP (that is, the shipper is paying the duties/taxes for the shipment rather than the recipient). |
NotificationsEmail | string | null | The carrier will send email tracking notifications to the provided email address. |
NotificationsPhone | string | null | The carrier will send SMS tracking notifications to the provided phone number. |
saturday_delivery | boolean | false | Indicates that the carrier should charge for delivery on Saturday for services that do not otherwise include Saturday delivery. |
To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call (ShipEngine guide).
The Delivery Group does not require manifesting (ShipEngine guide) your shipments.
The Delivery Group UK does not support scheduling pickups (ShipEngine guide) using ShipStation V2 API.
The Delivery Group UK does not support shipping to service points (ShipEngine guide).
ShipStation V2 API's integration with The Delivery Group UK supports receiving tracking updates. Review our Track a Package guides (ShipEngine guide) for details on tracking with the ShipStation V2 API.
See the Disconnect section in our Delete a Carrier page (ShipEngine guide) for the process of deleting or disconnecting a carrier from ShipStation V2 API.
NOTE:
If you disconnect a carrier account and reconnect it, the account will have a new
carrier_idin ShipStation V2 API.
Error: Error received from The Delivery Group API: No services could be found for the specified item attributes and destination. If you need clarification, please call The Delivery Group on 020 7732 2000. If you receive this error, it means your selected service is not available to your Delivery Group UK account. Contact Delivery Group UK to have the service enabled, or choose another service.