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SEKO Omni-Channel Logistics

SEKO Omni-Channel Logistics offers domestic and international shipping services for shipments originating in the US, Canada, Australia, and Great Britain.

This guide provides developers with the details needed to build SEKO Omni-Channel Logistics shipping capabilities into your ShipStation V2 API workflows.

Requirements

PropertyTypeRequired?Description
nicknamestringrequiredUsed to identify your account in ShipStation V2 API
usernamestringrequiredYour SEKO account username
api_keystringrequiredYour SEKO account API key

You must contact SEKO and request that they configure your account to be used with ShipStation V2 API. They will then provide the proper credentials to connect successfully.

Shipping Requirements

  • Both weight and dimensions are required for all shipments.
  • SEKO requires all shipments to be manifested through the SEKO portal prior to pickup.

Connect Account

You can connect a SEKO Omni-Channel Logistics account using the POST method to the /v2/connections/carriers/ endpoint, or via the ShipStation dashboard.

Connect via Dashboard

Steps to connect via the dashboard are coming soon!

Connect via Endpoint

carrier_code: seko

POST /v2/connections/carriers/:carrier_code

curl -i -X POST \
  https://api.shipstation.com/v2/connections/carriers/dhl_express \
  -H 'Content-Type: application/json' \
  -H 'api-key: YOUR_API_KEY_HERE' \
  -d '{
    "nickname": "Stamps.com",
    "username": "your_username",
    "password": "your_password"
  }'

A successful connection will return a response with the carrier_id, which you'll use for any requests for this account going forward.

Rates

SEKO Omni-Channel Logistics supports rate shopping (ShipEngine guide) with ShipStation V2 API.

For accounts based in Australia: the rates SEKO sends to ShipStation V2 API exclude GST.

Service Details

Available SEKO Omni-Channel Logistics services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services (ShipEngine guide) endpoint at any time.

NOTE:

Service Availability

Available services vary based on both the origin and the destination country. Contact SEKO for details if you are uncertain whether a specific service is available for both your origin and destination.

Domestic Services

ServiceAPI Code
Domestic Standardseko_domestic_standard
Domestic Expressseko_domestic_express
Domestic Large Parcelseko_domestic_large_parcel

International Services

ServiceAPI Code
eCommerce Express Trackedecom_express_tracked
eCommerce Standard Trackedecom_standard_tracked

Shipping from Great Britain to Northern Ireland

SEKO has confirmed that they are not requiring any changes or additional data for shipments from Great Britain to Northern Ireland relating to the Windsor Framework (ShipEngine guide) that went into effect 1st May 2025.

Return Services

SEKO Omni-Channel Logistics does not currently support creating return labels (ShipEngine guide) with ShipStation V2 API. Returns must be managed directly in your SEKO account portal.

Packages

SEKO Omni-Channel Logistics does not include specific carrier package types (ShipEngine guide). You can use the generic package type or custom package types (ShipEngine guide).

Adding Shipment Insurance

SEKO Omni-Channel Logistics does not support adding carrier insurance to shipments created with ShipStation V2 API.

Label Support

  • Label sizes: 4" x 6"
  • Label formats: PDF
  • Supports Unicode characters: unknown

Label Reference Fields

SEKO Omni-Channel Logistics does not support adding custom label messages (ShipEngine guide).

Multi-Package Labels

SEKO Omni-Channel Logistics does not support creating multi-package shipments (ShipEngine guide).

Label Branding

SEKO Omni-Channel Logistics does not support label branding (ShipEngine guide).

Voiding Labels

SEKO Omni-Channel Logistics supports voiding labels with ShipStation V2 API.

See our Void a Label page (ShipEngine guide) for details about voiding labels with ShipStation V2 API.

Paperless Labels

SEKO Omni-Channel Logistics does not support paperless labels (ShipEngine guide).

Customs Declarations

Customs declarations are submitted electronically.

NOTE: Action Required: New Zealand Border Levy Changes

Effective April 1, 2026, a new NZD $2.21 (+ GST) levy applies to low-value air freight consignments entering New Zealand. This levy is charged per consignment, not per item.

See the Shipping to New Zealand: Low Value Goods (LVG) Levy section in International Shipments (ShipEngine guide) for full details.

Delivery Confirmation

Confirmation TypeAPI CodeDescription
No confirmationnoneNo delivery confirmation requested
SignaturesignatureSignature is required for the shipment to be delivered. This signature may be from a neighbor, building manager, or the recipient can authorize the release of the package (without being present).

See our Delivery Confirmation page (ShipEngine guide) for more details about using the confirmation property.

Advanced Options

SEKO Omni-Channel Logistics supports certain advanced options, which you can add to the shipment object when creating a shipment or label.

OptionTypeDefault ValueDescription
delivered_duty_paidbooleanfalseIndicates the shipment is DDP (that is, the shipper is paying the duties/taxes for the shipment rather than the recipient).
non_machinablebooleanfalseIndicates that the package cannot be processed through sorting machines.

To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call (ShipEngine guide).

Manifests

SEKO Omni-Channel Logistics requires you to manifest your shipments, prior to pick, through the SEKO portal directly. You cannot use the ShipStation V2 API manifesting (ShipEngine guide) method.

Scheduling Pickups

SEKO Omni-Channel Logistics does not support scheduling pickups (ShipEngine guide) using ShipStation V2 API.

You can schedule pickups with SEKO directly by calling 866-268-5263.

Service Points (PUDO)

SEKO Omni-Channel Logistics does not support shipping to service points (ShipEngine guide).

Tracking

ShipStation V2 API's integration with SEKO Omni-Channel Logistics supports receiving tracking updates. Review our ​Track a Package guides​ (ShipEngine guide)​ for details on tracking with the ShipStation V2 API.

Disconnecting Your SEKO Omni-Channel Logistics Account

See the Disconnect section in our Delete a Carrier page (ShipEngine guide) for the process of deleting or disconnecting a carrier from ShipStation V2 API.

NOTE:

If you disconnect a carrier account and reconnect it, the account will have a new carrier_id in ShipStation V2 API.

Troubleshooting

Error: Bad Request: Bad Request TransactionID={{RANDOM STRING OF CHARACTERS}}

This error usually occurs when using the eCommerce Standard Tracked service and the cubic value exceeds the maximum carrier weight of 10.5kg. If you receive this error, you can either choose another service or split the shipment into smaller packages.