{"templateId":"markdown","versions":[{"version":"shipengine","label":"ShipStation API (formerly ShipEngine)","link":"/apis/shipengine/docs/carriers/postnord-international-guide","default":false,"active":true,"folderId":"58c9a61d"},{"version":"shipstation-v2","label":"ShipStation V2 API","link":"/apis/shipstation-v2/docs/carriers/postnord-international-guide","default":true,"active":false,"folderId":"58c9a61d"},{"version":"shipstation-v1","label":"ShipStation V1 API","link":"/apis/shipstation-v1/docs/carriers/postnord-international-guide","default":false,"active":false,"folderId":"58c9a61d"}],"sharedDataIds":{"sidebar":"sidebar-apis/@shipengine/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"PostNord International","keywords":"shipping, labels, shipstation, documentation, api","siteUrl":"https://docs.shipstation.com","lang":"en-US","llmstxt":{"hide":false,"title":"ShipStation API LLM Docs","description":"Find links and references to all markdown documentation for use with LLMs","excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"postnord-international","__idx":0},"children":["PostNord International"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"a","attributes":{"href":"https://www.postnord.com/"},"children":["PostNord International"]}," offers international shipping solutions for shipments originating in GB, DE, NL, PL, FR, US, CA, BE, CZ."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This guide provides developers with the details needed to build PostNord International shipping capabilities into your ShipStation API workflows."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"requirements","__idx":1},"children":["Requirements"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Property"},"children":["Property"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Type"},"children":["Type"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Required?"},"children":["Required?"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["api_key"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["required"]}," ",{"$$mdtype":"Tag","name":"br","attributes":{},"children":[]}," Provided by PostNord International (via developer portal); used to identify API customer."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["customer_number"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["required"]}," ",{"$$mdtype":"Tag","name":"br","attributes":{},"children":[]}," Consignor Customer Number for party identification (DK typically 9 digits)."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["issuer_code"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Optional ",{"$$mdtype":"Tag","name":"br","attributes":{},"children":[]}," Issuer code associated with the customer number country agreement."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["generate_standard_label_size"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["boolean"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Optional ",{"$$mdtype":"Tag","name":"br","attributes":{},"children":[]}," Return longer, standard PostNord label instead of 4x6."]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"connection-requirements","__idx":2},"children":["Connection Requirements"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Pickup/Consignor party details: name, address, postal code, city, country, email, phone, state."]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Field"},"children":["Field"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Description"},"children":["Description"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Type"},"children":["Type"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["api_key"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["API Key"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["customer_number"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Customer Number"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["generate_standard_label_size"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Generate labels in standard PostNord International size"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["boolean"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["issuer_code"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["API Key"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["api_key"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Issuer Code"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["pickup_party_name"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Pickup Party Name"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["pickup_party_address"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Pickup Party Address"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["pickup_party_postal_code"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Pickup Party Postcode"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["pickup_party_city"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Pickup Party City"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["pickup_party_country"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Pickup Party Country ISO Alpha-2 Code"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["consignor_name"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Consignor Name"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["consignor_address"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Consignor Address"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["consignor_postal_code"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Consignor Postcode"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["consignor_city"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Consignor  City"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["consignor_country"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Consignor  Country ISO Alpha-2 Code"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["consignor_state"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Consignor State"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["consignor_email"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Consignor Email"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["consignor_phone"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Consignor Phone"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["string"]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"connect-account","__idx":3},"children":["Connect Account"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can connect a PostNord International account using the POST method to the ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["/v1/connections/carriers/"]}," endpoint, or via the ShipStation API Dashboard."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["For instructions on connecting PostNord International via the ShipStation API dashboard, go to our ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"https://help.shipengine.com/hc/en-us/articles/9586347109019"},"children":["PostNord International help article"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"connect-via-endpoint","__idx":4},"children":["Connect via Endpoint"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["carrier_name"]},": ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["POST /v1/connections/carriers/:carrier_name"]}]},{"$$mdtype":"Tag","name":"CodeBlock","attributes":{"data-language":"http","header":{"controls":{"copy":{}}},"source":"POST /v1/connections/carriers/postnord_international HTTP/1.1\nHost: api.shipengine.com\nAPI-Key: __YOUR_API_KEY_HERE__\nContent-Type: application/json\n\n{\n  \"nickname\": \"my PostNord International account nickname\",\n  \"accountCode\": \"123456789\",\n  \"username\": \"your_username\",\n  \"password\": \"pa55word\"\n}\n","lang":"http"},"children":[]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["A successful connection will return a response with the ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["carrier_id"]},", which you'll use for any requests for this account going forward."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"rates","__idx":5},"children":["Rates"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International does not send estimated rates to ShipStation API. Your PostNord International account contact can provide you with the details about your contracted rates."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"service-details","__idx":6},"children":["Service Details"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Available PostNord International services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/reference/list-carrier-services"},"children":["list carrier services"]}," endpoint at any time."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"international-services","__idx":7},"children":["International Services"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International International shipping services:"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Service"},"children":["Service"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"API Code"},"children":["API Code"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["PostNord Home International"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international_my_pack_home_international"]}]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["PostNord Service Point International"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international_my_pack_collect_international"]}]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["PostNord Service Point PUDO International"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international_my_pack_collect_service_point_international"]}]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Merchandise Mail Level 2"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international_merchandise_mail_level_2"]}]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Merchandise Mail Level 3"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international_merchandise_mail_level_3"]}]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Merchandise Mail Plus Parcel Level 3"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international_merchandise_mail_plus_parcel_level_3"]}]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"return-services","__idx":8},"children":["Return Services"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Service"},"children":["Service"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"API Code"},"children":["API Code"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["PostNord Returns International"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international_my_pack_return_intl"]}]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Merchandise Mail Return"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international_merchandise_mail_return"]}]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"packages","__idx":9},"children":["Packages"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The following ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/shipping/carrier-packaging"},"children":["carrier package types"]}," are available for PostNord International services:"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Name"},"children":["Name"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"API Code"},"children":["API Code"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Package Attributes"},"children":["Package Attributes"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Parcel"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["postnord_international_pc"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["International"]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"adding-shipment-insurance","__idx":10},"children":["Adding Shipment Insurance"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International does not support adding carrier insurance to your shipments."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"label-support","__idx":11},"children":["Label Support"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Label sizes: 4\" x 6\""]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Label formats: PDF"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["By default carrier returns 4x6 label. Other label sizes can be enabled generate_standard_label_size in the carrier settings. If selected then the label will be generated in the standard PostNord size which is longer than 4x6 and may vary depending on the service (set to false as default)."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"label-reference-fields","__idx":12},"children":["Label Reference Fields"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International supports adding ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/labels/messages"},"children":["custom label messages"]},". Use ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["label_message_1"]}," to add custom label messages to the label reference fields."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"multi-package-labels","__idx":13},"children":["Multi-Package Labels"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International supports creating ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/shipping/multi-package"},"children":["multi-package shipments"]}," with all available services."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"voiding-labels","__idx":14},"children":["Voiding Labels"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International does not support ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/labels/voiding"},"children":["voiding labels"]}," with ShipStation API. There is an internal voiding method implemented."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"paperless-labels","__idx":15},"children":["Paperless Labels"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International does not currently support ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/labels/paperless"},"children":["paperless labels"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"delivery-confirmation","__idx":16},"children":["Delivery Confirmation"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International does not support Shipping Delivery Confirmation."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"advanced-options","__idx":17},"children":["Advanced Options"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International supports ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/carriers/advanced-options"},"children":["advanced options"]},". Supported Advanced Options:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Limited Quantities of Dangerous Goods - Shipping Limited Quantities of DG is supported but for Denmark and Norway it is require to provide additional details in the products dangerous goods section:"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["dangerous_goods.id_number"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["dangerous_goods.technical_name"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["dangerous_amount.amount"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"manifests","__idx":18},"children":["Manifests"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International does not require ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/shipping/manifests"},"children":["manifesting"]}," your shipments."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"scheduling-pickups","__idx":19},"children":["Scheduling Pickups"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International does not support ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/shipping/pickups"},"children":["scheduling a pickup"]}," with ShipStation API."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"service-points-pudo","__idx":20},"children":["Service Points (PUDO)"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["PostNord International supports shipping to ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/pick-up-drop-off/pudo-intro"},"children":["service points"]},". Carrier supports delivery to PUDO points and Service Point finder methods."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"tracking","__idx":21},"children":["Tracking"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["ShipStation API's integration with PostNord International supports receiving tracking updates. Review our ​",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/tracking/tracking"},"children":["Track a Package guides​"]},"​ for details on tracking with the ShipStation API."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"troubleshooting-tips","__idx":22},"children":["Troubleshooting Tips"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Issue"},"children":["Issue"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Resolution"},"children":["Resolution"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["HTTP 403 from PostNord API usually indicates missing/invalid api_key. Reconfirm API key in connection settings and regenerate if needed via Developer Portal."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Carrier Info (801)"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["For UK/US → Nordics on services 17/19/24 ensure issuer_code applies ZDL so customs data is accepted and CN22/CN23 print correctly."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["If labels exceed 4×6 layout, either enable standard PostNord size or apply trimming logic per integration guidance."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["label trimming note"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["403 Forbidden (PostNord API) - means Authentication failed; api_key missing or invalid."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Verify carrier connection credentials; generate/replace API key in PostNord Developer Portal; retry request"]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"disconnecting-your-postnord-international-account","__idx":23},"children":["Disconnecting Your PostNord International Account"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["See the Disconnect section in our ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/apis/shipengine/docs/reference/carriers/delete-carrier"},"children":["Delete a Carrier page"]}," for the process of deleting or disconnecting a carrier from ShipStation API."]},{"$$mdtype":"Tag","name":"blockquote","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["NOTE:"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you disconnect a carrier account and reconnect it, the account will have a new ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["carrier_id"]}," in ShipStation API."]}]}]},"headings":[{"value":"PostNord International","id":"postnord-international","depth":1},{"value":"Requirements","id":"requirements","depth":2},{"value":"Connection Requirements","id":"connection-requirements","depth":3},{"value":"Connect Account","id":"connect-account","depth":2},{"value":"Connect via Endpoint","id":"connect-via-endpoint","depth":3},{"value":"Rates","id":"rates","depth":2},{"value":"Service Details","id":"service-details","depth":2},{"value":"International Services","id":"international-services","depth":3},{"value":"Return Services","id":"return-services","depth":3},{"value":"Packages","id":"packages","depth":3},{"value":"Adding Shipment Insurance","id":"adding-shipment-insurance","depth":3},{"value":"Label Support","id":"label-support","depth":2},{"value":"Label Reference Fields","id":"label-reference-fields","depth":3},{"value":"Multi-Package Labels","id":"multi-package-labels","depth":3},{"value":"Voiding Labels","id":"voiding-labels","depth":3},{"value":"Paperless Labels","id":"paperless-labels","depth":3},{"value":"Delivery Confirmation","id":"delivery-confirmation","depth":2},{"value":"Advanced Options","id":"advanced-options","depth":2},{"value":"Manifests","id":"manifests","depth":2},{"value":"Scheduling Pickups","id":"scheduling-pickups","depth":2},{"value":"Service Points (PUDO)","id":"service-points-pudo","depth":2},{"value":"Tracking","id":"tracking","depth":2},{"value":"Troubleshooting Tips","id":"troubleshooting-tips","depth":2},{"value":"Disconnecting Your PostNord International Account","id":"disconnecting-your-postnord-international-account","depth":2}],"frontmatter":{"seo":{"title":"PostNord International"}},"lastModified":"2026-05-15T12:06:11.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/apis/shipengine/docs/carriers/postnord-international-guide","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}