{"templateId":"markdown","versions":[{"version":"shipengine","label":"ShipStation API (formerly ShipEngine)","link":"/apis/shipengine/docs/carriers/dhl-express-australia","default":false,"active":false,"folderId":"58c9a61d"},{"version":"shipstation-v2","label":"ShipStation V2 API","link":"/apis/docs/carriers/dhl-express-australia","default":true,"active":true,"folderId":"58c9a61d"},{"version":"shipstation-v1","label":"ShipStation V1 API","link":"/apis/shipstation-v1/docs/carriers/dhl-express-australia","default":false,"active":false,"folderId":"58c9a61d"}],"sharedDataIds":{"sidebar":"sidebar-apis/@shipengine/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"DHL Express Australia","keywords":"shipping, labels, shipstation, documentation, api","siteUrl":"https://docs.shipstation.com","lang":"en-US","llmstxt":{"hide":false,"title":"ShipStation API LLM Docs","description":"Find links and references to all markdown documentation for use with LLMs","excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"dhl-express-australia","__idx":0},"children":["DHL Express Australia"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://mydhl.express.dhl/au/en/forms/open-account.html"},"children":["DHL Express Australia"]}," allows you to ship packages from Australia and Great Britain to destinations all over the world."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This guide provides developers with the details needed to build DHL Express Australia shipping capabilities into your ShipStation V2 API workflows."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["ShipStation V2 API also has integrations for ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/docs/carriers/dhl-express-guide"},"children":["DHL Express"]}," and ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/docs/carriers/dhl-express-canada"},"children":["DHL Express Canada"]},". Visit their carrier guides for details!"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"requirements","__idx":1},"children":["Requirements"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Property"},"children":["Property"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Type"},"children":["Type"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Required?"},"children":["Required?"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Description"},"children":["Description"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["nickname"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["required"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["This is a nickname for you to identify the carrier account in ShipStation V2 API."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["account_number"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["required"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Your DHL Express account number"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["site_id"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["required"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Your DHL Express account Site ID"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["password"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["string"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["required"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Your DHL Express account password"]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"shipping-requirements","__idx":2},"children":["Shipping Requirements"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Both weight and dimensions are required to successfully create a label."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Company name is required for both Ship From and Ship To addresses. If not provided, the ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["name"]}," property value will be reused in the Company field."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"connect-account","__idx":3},"children":["Connect Account"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can connect a DHL Express account via the ShipStation dashboard."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["For instructions on connecting DHL Express via the ShipStation dashboard, go to our ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://help.shipstation.com/hc/en-us/articles/4406863425051"},"children":["DHL Express help article"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"carrier-code","__idx":4},"children":["Carrier Code"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["carrier_code"]},": ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["dhl_express_australia"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"rates","__idx":5},"children":["Rates"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express Australia does not currently support ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/rates/rates"},"children":["rate shopping"]}," with ShipStation V2 API. We are working with DHL to provide this capability in the future."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"service-details","__idx":6},"children":["Service Details"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Available DHL Express Australia services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/reference/list-carrier-services"},"children":["list carrier services"]}," endpoint at any time."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"international-services","__idx":7},"children":["International Services"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["All services have a max weight of 150 lb (70 kg) and max length of 118\" (300 cm) for individual international shipments. The total maximum weight for a multi-piece shipment is 2,200 lb (1,000 kg)."]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Service"},"children":["Service"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"API Code"},"children":["API Code"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Origin Countries"},"children":["Origin Countries"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Express Worldwide Dutiable"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["dhl_australia_express_worldwide_dutiable"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["AU, GB"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Express Worldwide Non-Dutiable"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["dhl_australia_express_worldwide_non-dutiable"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["AU"]}]}]}]}]},{"$$mdtype":"Tag","name":"blockquote","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["NOTE: Action Required: New Zealand Border Levy Changes"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Effective April 1, 2026, a new NZD $2.21 (+ GST) levy applies to low-value air freight consignments entering New Zealand. This levy is charged ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["per consignment"]},", not per item."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["See the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Shipping to New Zealand: Low Value Goods (LVG) Levy"]}," section in ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/international"},"children":["International Shipments"]}," for full details."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"return-services","__idx":8},"children":["Return Services"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/returns"},"children":["Return services"]}," are not supported for this carrier"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"packages","__idx":9},"children":["Packages"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express Australia does not have ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/carrier-packaging"},"children":["carrier-specific package types"]},". You can use the generic ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["package"]}," type or ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/custom-package-types"},"children":["custom package types"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"adding-shipment-insurance","__idx":10},"children":["Adding Shipment Insurance"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express Australia supports adding carrier insurance to your shipments. Review the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/insurance"},"children":["Parcel Insurance page"]}," for details on adding shipment insurance with ShipStation V2 API."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"label-support","__idx":11},"children":["Label Support"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Label sizes: 4\" x 6\", 4\" x 8\""]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Label formats: PDF"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"label-reference-fields","__idx":12},"children":["Label Reference Fields"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express supports adding ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/labels/messages"},"children":["custom label messages"]},"."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Label messages will be printed on the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Ref"]}," field on the label and the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Reference"]}," field on the commercial invoice. If using multiple label message properties in your request, the messages will be combined into a single message with a 35-character maximum. Any additional characters will be trimmed from the field."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"multi-package-labels","__idx":13},"children":["Multi-Package Labels"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express supports creating ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/multi-package"},"children":["multi-package shipments"]}," with all available services. DHL has 999 label maximum for multi-package shipments."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"label-branding","__idx":14},"children":["Label Branding"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express does not support ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/labels/branding"},"children":["label branding"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"voiding-labels","__idx":15},"children":["Voiding Labels"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["ShipStation V2 API supports ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/labels/voiding"},"children":["voiding DHL labels"]},", but the void request is not sent to DHL. However, DHL Express does not charge an account holder unless the waybill is physically picked up and scanned into the network by a courier. If DHL does not pick up the waybill within 10 business days of its creation, it's automatically recycled."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"paperless-labels","__idx":16},"children":["Paperless Labels"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express does not support ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/labels/paperless"},"children":["paperless labels"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"customs-declarations","__idx":17},"children":["Customs Declarations"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Customs declarations are submitted electronically, but the commercial invoice is available to download and print from the label response."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"delivery-confirmation","__idx":18},"children":["Delivery Confirmation"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Confirmation Type"},"children":["Confirmation Type"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"API Code"},"children":["API Code"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Description"},"children":["Description"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Electronic signature"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["signature"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Signature is required for the shipment to be delivered. This signature may be a neighbor, building manager, or the recipient can authorize the release of the package (without being present)."]}]}]}]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["See our ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/delivery-confirmation"},"children":["Delivery Confirmation page"]}," for more details about using the ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["confirmation"]}," property."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"advanced-options","__idx":19},"children":["Advanced Options"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express Australia supports certain ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/carriers/advanced-options"},"children":["advanced options"]},", which you can add to the ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["shipment"]}," object when creating a shipment or label."]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Option"},"children":["Option"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Type"},"children":["Type"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Default Value"},"children":["Default Value"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Description"},"children":["Description"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["bill_to_party"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["enumerated string"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["null"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Determines which party is paying for shipping costs. This field must be used in conjunction with the ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["bill_to_country_code"]},", ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["bill_to_postal_code"]},", and ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["bill_to_account"]}," fields. Available values: ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["recipient"]},", ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["third_party"]}]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["delivery_duty_paid"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["boolean"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["false"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Indicates the shipment is DDP (that is, the shipper is paying the duties/taxes for the shipment rather than the recipient)."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["non_machinable"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"em","attributes":{},"children":["boolean"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["false"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Indicates that the package cannot be processed through sorting machines."]}]}]}]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To ensure you always have the most up-to-date information about a carrier's advanced options, use the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/reference/list-carrier-options"},"children":["list carrier options call"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"manifests","__idx":20},"children":["Manifests"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express Australia does not require ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/manifests"},"children":["manifesting"]}," your shipments."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"scheduling-pickups","__idx":21},"children":["Scheduling Pickups"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express supports scheduling pickups with ShipStation V2 API."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["See our ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/pickups"},"children":["Schedule a Carrier Pickup page"]}," for more details about scheduling pickups using ShipStation V2 API."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"service-points-pudo","__idx":22},"children":["Service Points (PUDO)"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["DHL Express does not support shipping to ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/pick-up-drop-off/pudo-intro"},"children":["service points"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"tracking","__idx":23},"children":["Tracking"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["ShipStation V2 API's integration with DHL Express supports receiving tracking updates. Review our ​",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/tracking/tracking"},"children":["Track a Package guides​"]},"​ for details on tracking with the ShipStation V2 API."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"integration-notes","__idx":24},"children":["Integration Notes"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"ioss-number-display","__idx":25},"children":["IOSS Number Display"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["When shipping to the European Union using the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/tax-identifier-numbers#ioss-import-one-stop-shop"},"children":["IOSS (Import One-Stop Shop)"]}," scheme for low-value goods (≤€150), please note:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["The IOSS number is stored in ShipStation V2 API's shipment record and transmitted to DHL Express for customs clearance"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["The IOSS number will NOT appear on the printed commercial invoice"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["This is expected behavior for DHL Express shipments using the IOSS scheme"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["For more information about IOSS and other tax identifiers, see the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/shipping/tax-identifier-numbers"},"children":["Tax Identifier Numbers guide"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"international-tax-identifiers","__idx":26},"children":["International Tax Identifiers"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["When creating international shipments with customs declarations, DHL Express handles tax identifiers in the following ways:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Federal Tax ID and EORI numbers"]}," are transmitted electronically to DHL Express for customs clearance but do not appear on the printed commercial invoice"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Additional tax identifiers"]}," (when applicable) are included on the printed commercial invoice for customs compliance"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This ensures compliance with customs requirements while maintaining appropriate documentation for international shipments."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"disconnecting-your-dhl-express-account","__idx":27},"children":["Disconnecting Your DHL Express Account"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["See the Disconnect section in our ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/apis/shipengine/docs/reference/carriers/delete-carrier"},"children":["Delete a Carrier page"]}," for the process of deleting or disconnecting a carrier from ShipStation V2 API."]},{"$$mdtype":"Tag","name":"blockquote","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["NOTE:"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you disconnect a carrier account and reconnect it, the account will have a new ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["carrier_id"]}," in ShipStation V2 API."]}]}]},"headings":[{"value":"DHL Express Australia","id":"dhl-express-australia","depth":1},{"value":"Requirements","id":"requirements","depth":2},{"value":"Shipping Requirements","id":"shipping-requirements","depth":3},{"value":"Connect Account","id":"connect-account","depth":2},{"value":"Carrier Code","id":"carrier-code","depth":3},{"value":"Rates","id":"rates","depth":2},{"value":"Service Details","id":"service-details","depth":2},{"value":"International Services","id":"international-services","depth":3},{"value":"Return Services","id":"return-services","depth":3},{"value":"Packages","id":"packages","depth":3},{"value":"Adding Shipment Insurance","id":"adding-shipment-insurance","depth":3},{"value":"Label Support","id":"label-support","depth":2},{"value":"Label Reference Fields","id":"label-reference-fields","depth":3},{"value":"Multi-Package Labels","id":"multi-package-labels","depth":3},{"value":"Label Branding","id":"label-branding","depth":3},{"value":"Voiding Labels","id":"voiding-labels","depth":3},{"value":"Paperless Labels","id":"paperless-labels","depth":3},{"value":"Customs Declarations","id":"customs-declarations","depth":3},{"value":"Delivery Confirmation","id":"delivery-confirmation","depth":2},{"value":"Advanced Options","id":"advanced-options","depth":2},{"value":"Manifests","id":"manifests","depth":2},{"value":"Scheduling Pickups","id":"scheduling-pickups","depth":2},{"value":"Service Points (PUDO)","id":"service-points-pudo","depth":2},{"value":"Tracking","id":"tracking","depth":2},{"value":"Integration Notes","id":"integration-notes","depth":2},{"value":"IOSS Number Display","id":"ioss-number-display","depth":3},{"value":"International Tax Identifiers","id":"international-tax-identifiers","depth":3},{"value":"Disconnecting Your DHL Express Account","id":"disconnecting-your-dhl-express-account","depth":2}],"frontmatter":{"seo":{"title":"DHL Express Australia"}},"lastModified":"2026-08-04T21:25:09.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/apis/docs/carriers/dhl-express-australia","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}