CARRIER_STATUS_NOT_MAPPED | Status not mapped. Please check the carrier's website for updates. |
SHIPMENT_CREATED | Your tracking number is ready. Your parcel is waiting to be registered in the carrier system and scheduled for pickup. |
AWAITING_PICKUP_DROP_OFF | Your parcel is waiting to be handed over to the carrier. |
DROPPED_OFF | Your parcel has been dropped off and is ready for carrier processing. |
ELEC_ADVICE_RECD_BY_CARRIER | Your shipment is now in the carrier's system. |
PICKED_UP | Your parcel has been picked up by the carrier. |
CUSTOMS_CLEARED | Your parcel has cleared customs and is continuing its journey. |
CUSTOMS_PROCESSING | Your parcel is currently being processed by customs. |
DELIVERY_ARRANGED_WITH_RECIPIENT | Your parcel's delivery has been arranged with the carrier. |
HUB_SCAN_OUT | Your parcel has left the carrier's hub. |
HUB_SCAN_IN | Your parcel has arrived at the carrier's hub for processing. |
IN_TRANSIT | Your shipment is on its way between the carrier hubs. |
INFORMATION | The carrier has shared additional information about your parcel. |
PARCEL_OVER_LABELLED | Your parcel's label has been updated by the carrier, which may affect tracking visibility. |
PARCEL_UPDATE_NOTIFICATION | The carrier has sent you an update on your parcel status via SMS or email. |
RECEIVED_BY_CARRIER | Your parcel has been received by the carrier and is beginning its journey. |
RECEIVED_LOCAL_DELIVERY_DEPOT | Your parcel has arrived at the local delivery depot and is almost ready for delivery. |
SUB_CONTRACTOR_EVENT | The carrier has shared additional information about your parcel's handling by a delivery partner. |
SUB_CONTRACTOR_RECEIVED | Your parcel has been received by the carrier's local delivery partner. |
PARCEL_REDIRECTED | Your parcel has been redirected to a new delivery address per your request. |
DELIVERY_SCHEDULED | Your parcel's delivery has been scheduled and will soon be out for delivery. |
HUB_PROCESSING | Your parcel is being processed at a carrier hub. |
DELIVERY_RESCHEDULED | Your parcel's delivery has been rescheduled due to operational issues. |
ATTEMPTED_DELIVERY | The carrier attempted to deliver your parcel but was unable to complete delivery. |
ATTEMPTED_DELIVERY_FINAL | The carrier made a final attempt to deliver your parcel but was unable to complete delivery. Please check the carrier's instructions for next steps. |
COD_AMOUNT_PAID | Cash on delivery payment received. |
CUSTOMER_CARDED | Delivery attempt failed. Please follow delivery instructions left by the carrier. |
OUT_FOR_DELIVERY | Your parcel is on its way and will be delivered today. |
AWAITING_COLLECTION_FROM_PICKUP_POINT | Your parcel is ready for collection at the selected pickup point. |
COLLECT_AT_LOCAL_PO | Your parcel is ready for collection at your local post office. |
CUSTOMER_TO_COLLECT_FROM_CARRIER | Your parcel is available for collection from the carrier's local delivery unit. |
DELIVERED_TO_RECEPTION | Your parcel has been delivered to your building's reception or designated mail area. |
DELIVERED | Your parcel has been successfully delivered. |
DELIVERED_DAMAGED | Your parcel was delivered but arrived with visible damage. |
DELIVERED_IN_PART | Part of your shipment has been delivered. Check for updates on the rest. |
DELIVERED_SPECIFIED_SAFE_PLACE | Your parcel has been delivered to your specified safe place. |
DELIVERED_TO_ALTERNATIVE_DELIVERY_LOCATION | Your parcel was delivered to an alternative location due to the delivery company being unable to deliver it to the specified address. Check carrier instructions for pickup details. |
DELIVERED_TO_NEIGHBOUR | Your parcel was delivered to your neighbor. |
DELIVERED_TO_PO_BOX | Your parcel has been delivered to your specified PO Box. |
PARCEL_COLLECTED_FROM_PICKUP_POINT | Your package has been picked up from the pick up point. |
POST_TRANSIT_STATUS | The carrier has added more information about your delivery. |
PROOF_OF_DELIVERY | The carrier has confirmed delivery with proof, such as a signature or photo. |
PICKUP_FAILED | Parcel pickup failed. The delivery company will try again soon. |
NOT_YET_RECEIVED_BY_CARRIER | The carrier has not yet received your parcel, which may cause a delay. |
PARCEL_DAMAGED | Your parcel was damaged in transit but will still be delivered. |
ADDRESS_QUERY | There is an issue with the delivery address, which may delay your parcel. |
CARRIER_DELAYS | Your parcel is delayed due to issues within the carrier network. |
DELAYED_NOT_CARRIER | Your parcel is delayed due to circumstances beyond the carrier's control. |
HELD_BY_CARRIER | Your parcel is being held due to an operational issue. Contact with the carrier for more information. |
HELD_BY_CARRIER_FOR_CLEARANCE_PRE_PROCESSING | Your parcel is being held by the carrier for customs documentation checks. This may occur when the carrier must confirm documentation before the parcel can continue its journey. |
HELD_BY_CUSTOMS | Your parcel is being held at customs, which may delay delivery. |
INCORRECT_DECLARATION | Your parcel has been incorrectly declared but is still moving forward for delivery. |
MISROUTED | Your parcel was sent to the wrong place due to a routing error but is being redirected. |
PARCEL_REPACKED | Your parcel was repackaged by the carrier due to damage and will still be delivered. |
RECD_BY_CARRIER_NO_ELEC_ADVICE | Your parcel has been received by the carrier but may experience delays due to missing pre-advice. |
COD_AMOUNT_NOT_PAID | Delivery failed due to unpaid cash on delivery. Please follow carrier instructions. |
CUSTOMER_IDENTIFICATION_FAILED | Delivery couldn't be completed as identification requirements were not met. |
NO_ACCESS_TO_RECIPIENTS_ADDRESS | The carrier couldn't access the delivery location due to restricted entry. |
CANCELLED | Your parcel has been cancelled. |
CUSTOMER_MOVED | Delivery failed as the recipient is no longer at the specified address. Your parcel is being returned. |
HAZARDOUS_PROHIBITED | Your parcel contains restricted items and will not be delivered. |
NOT_COLLECTED_FROM_PICKUP_POINT | Your parcel was not collected from the pickup point within the designated time and will be returned. |
NOT_DELIVERED | All delivery attempts failed. Your parcel is being returned to the sender. |
NOT_DELIVERED_ADDRESSEE_DECEASED | The parcel could not be delivered as the addressee is reported deceased. |
PARCEL_DISPOSED | Your parcel has been disposed of due to its contents or condition and will not be delivered. |
PARCEL_LOST | The carrier has reported that your parcel is lost and will not be delivered. |
PARCEL_OUTSIDE_OF_SERVICE_CAPABILITY | The parcel cannot be delivered as it exceeds the carrier's service limits. |
REFUSED_BY_CUSTOMER | You have refused the parcel, and it will be returned to the sender. |
RETURN_TO_SENDER | Your parcel is being returned to the sender due to delivery issues. |
UNSPECIFIED_EXCEPTION | The carrier has reported an issue with your parcel, but details are unavailable. |
TRACKING_EXPIRED | Tracking for this parcel has expired. If you are still expecting this delivery, please contact the carrier for assistance. |
DUTY_NOT_PAID | The import taxes or duties for this package havent been paid and it may be subject to disposal by customs authorities if payment is not made. |
PARCEL_REDIRECTED_BY_CARRIER | The carrier has redirected your parcel due to an operational issue. The package is likely being rerouted to a nearby pickup point. You may contact the carrier for more details about the new delivery location. |
DELIVERED_TO_PICKUP_POINT | Your package has been delivered to the pickup point. You will be notified when its ready for collection. |
UNDELIVERABLE_RETURNED_TO_SENDER | The shipment has been returned to the sender. Please contact the sender for further information. |