# Void a label by ID Void a label by ID to get a refund. Endpoint: PUT /v1/labels/{label_id}/void Version: 1.1.202604070904 Security: api_key ## Path parameters: - `label_id` (string, required) Label ID Example: "se-28529731" ## Response 200 fields (application/json): - `approved` (boolean, required) Indicates whether the attempt to void the label was successful - `message` (string, required) Example: "Unable to delete FedEx shipment. Unable to retrieve record from database." - `reason_code` (string) Indicates a normalized reason for the conditions if the void attempt was not approved. Will not populate if approved is true. “unknown” codes may be specified later. Enum: "unknown", "unspecified", "validation_failed", "label_not_found_within_void_period", "label_already_used", "label_already_voided", "contact_carrier" ## Response 400 fields (application/json): - `request_id` (string, required) A UUID that uniquely identifies the request id. This can be given to the support team to help debug non-trivial issues that may occur Example: "aa3d8e8e-462b-4476-9618-72db7f7b7009" - `errors` (array, required) The errors associated with the failed API call - `errors.error_source` (string, required) The source of the error, as indicated by the name this informs us if the API call failed because of the carrier, the order source, or the ShipEngine API itself. Enum: "carrier", "order_source", "shipengine" - `errors.error_type` (string, required) The type of error Enum: "account_status", "business_rules", "validation", "security", "system", "integrations" - `errors.error_code` (string, required) The error code specified for the failed API Call Enum: "auto_fund_not_supported", "batch_cannot_be_modified", "carrier_conflict", "carrier_disconnected", "carrier_not_connected", "carrier_not_supported", "confirmation_not_supported", "default_warehouse_cannot_be_deleted", "field_conflict", "field_value_required", "forbidden", "identifier_conflict", "identifiers_must_match", "insufficient_funds", "invalid_address", "invalid_billing_plan", "invalid_field_value", "invalid_identifier", "invalid_status", "invalid_string_length", "label_images_not_supported", "meter_failure", "order_source_not_active", "rate_limit_exceeded", "refresh_not_supported", "request_body_required", "return_label_not_supported", "settings_not_supported", "subscription_inactive", "terms_not_accepted", "tracking_not_supported", "trial_expired", "unauthorized", "unknown", "unspecified", "verification_failure", "warehouse_conflict", "webhook_event_type_conflict", "customs_items_required", "incompatible_paired_labels", "invalid_charge_event", "invalid_object", "no_rates_returned", "file_not_found", "shipping_rule_not_found", "service_not_determined", "no_rates_returned", "funding_source_registration_in_progress", "insurance_failure", "funding_source_missing_configuration", "funding_source_error" - `errors.message` (string, required) An error message associated with the failed API call Example: "Body of request cannot be null." - `errors.carrier_id` (string) A string that uniquely identifies the carrier that generated the error. Example: "se-28529731" - `errors.carrier_code` (string) The name of the shipping carrier that generated the error, such as fedex, dhl_express, stamps_com, etc. Example: "dhl_express" - `errors.field_name` (string) The name of the field that caused the error Example: "shipment.ship_to.phone_number" ## Response 404 fields (application/json): - `request_id` (string, required) A UUID that uniquely identifies the request id. This can be given to the support team to help debug non-trivial issues that may occur Example: "aa3d8e8e-462b-4476-9618-72db7f7b7009" - `errors` (array, required) The errors associated with the failed API call - `errors.error_source` (string, required) The source of the error, as indicated by the name this informs us if the API call failed because of the carrier, the order source, or the ShipEngine API itself. Enum: "carrier", "order_source", "shipengine" - `errors.error_type` (string, required) The type of error Enum: "account_status", "business_rules", "validation", "security", "system", "integrations" - `errors.error_code` (string, required) The error code specified for the failed API Call Enum: "auto_fund_not_supported", "batch_cannot_be_modified", "carrier_conflict", "carrier_disconnected", "carrier_not_connected", "carrier_not_supported", "confirmation_not_supported", "default_warehouse_cannot_be_deleted", "field_conflict", "field_value_required", "forbidden", "identifier_conflict", "identifiers_must_match", "insufficient_funds", "invalid_address", "invalid_billing_plan", "invalid_field_value", "invalid_identifier", "invalid_status", "invalid_string_length", "label_images_not_supported", "meter_failure", "order_source_not_active", "rate_limit_exceeded", "refresh_not_supported", "request_body_required", "return_label_not_supported", "settings_not_supported", "subscription_inactive", "terms_not_accepted", "tracking_not_supported", "trial_expired", "unauthorized", "unknown", "unspecified", "verification_failure", "warehouse_conflict", "webhook_event_type_conflict", "customs_items_required", "incompatible_paired_labels", "invalid_charge_event", "invalid_object", "no_rates_returned", "file_not_found", "shipping_rule_not_found", "service_not_determined", "no_rates_returned", "funding_source_registration_in_progress", "insurance_failure", "funding_source_missing_configuration", "funding_source_error" - `errors.message` (string, required) An error message associated with the failed API call Example: "Body of request cannot be null." - `errors.carrier_id` (string) A string that uniquely identifies the carrier that generated the error. Example: "se-28529731" - `errors.carrier_code` (string) The name of the shipping carrier that generated the error, such as fedex, dhl_express, stamps_com, etc. Example: "dhl_express" - `errors.field_name` (string) The name of the field that caused the error Example: "shipment.ship_to.phone_number" ## Response 500 fields (application/json): - `request_id` (string, required) A UUID that uniquely identifies the request id. This can be given to the support team to help debug non-trivial issues that may occur Example: "aa3d8e8e-462b-4476-9618-72db7f7b7009" - `errors` (array, required) The errors associated with the failed API call - `errors.error_source` (string, required) The source of the error, as indicated by the name this informs us if the API call failed because of the carrier, the order source, or the ShipEngine API itself. Enum: "carrier", "order_source", "shipengine" - `errors.error_type` (string, required) The type of error Enum: "account_status", "business_rules", "validation", "security", "system", "integrations" - `errors.error_code` (string, required) The error code specified for the failed API Call Enum: "auto_fund_not_supported", "batch_cannot_be_modified", "carrier_conflict", "carrier_disconnected", "carrier_not_connected", "carrier_not_supported", "confirmation_not_supported", "default_warehouse_cannot_be_deleted", "field_conflict", "field_value_required", "forbidden", "identifier_conflict", "identifiers_must_match", "insufficient_funds", "invalid_address", "invalid_billing_plan", "invalid_field_value", "invalid_identifier", "invalid_status", "invalid_string_length", "label_images_not_supported", "meter_failure", "order_source_not_active", "rate_limit_exceeded", "refresh_not_supported", "request_body_required", "return_label_not_supported", "settings_not_supported", "subscription_inactive", "terms_not_accepted", "tracking_not_supported", "trial_expired", "unauthorized", "unknown", "unspecified", "verification_failure", "warehouse_conflict", "webhook_event_type_conflict", "customs_items_required", "incompatible_paired_labels", "invalid_charge_event", "invalid_object", "no_rates_returned", "file_not_found", "shipping_rule_not_found", "service_not_determined", "no_rates_returned", "funding_source_registration_in_progress", "insurance_failure", "funding_source_missing_configuration", "funding_source_error" - `errors.message` (string, required) An error message associated with the failed API call Example: "Body of request cannot be null." - `errors.carrier_id` (string) A string that uniquely identifies the carrier that generated the error. Example: "se-28529731" - `errors.carrier_code` (string) The name of the shipping carrier that generated the error, such as fedex, dhl_express, stamps_com, etc. Example: "dhl_express" - `errors.field_name` (string) The name of the field that caused the error Example: "shipment.ship_to.phone_number"