# ProCarrier

[ProCarrier](https://weareprocarrier.com/) offers domestic and international shipping services for shipments originating in Great Britain, Guernsey, Jersey, and the Netherlands.

This guide provides developers with the details needed to build ProCarrier shipping capabilities into your ShipStation API workflows.

## Requirements

| Property | Type | Required? | Description |
|  --- | --- | --- | --- |
| `nickname` | *string* | **required** | Used to identify your account in ShipStation API |
| `api_key` | *string* | **required** | Your ProCarrier account API key |
| `use_carrier_tracking_number` | *boolean* | Optional |  |


### Shipping Requirements

* Both weight and dimensions are required for all shipments.


## Connect Account

You can connect a ProCarrier account using the POST method to the `/v1/connections/carriers/` endpoint, or via the ShipStation API Dashboard.

### Connect via Endpoint

`carrier_name`: `pro_carrier`

**POST /v1/connections/carriers/:carrier_name**

Sample request:


```http
POST /v1/connections/carriers/pro_carrier HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__
Content-Type: application/json

{
  "nickname": "My ProCarrier account",
  "api_key": "123456789"
}
```

A successful connection will return a response with the `carrier_id`, which you'll use for any requests for this account going forward.

### Connect via Dashboard

Steps to connect via dashboard coming soon!

## Rates

ProCarrier does not support [rate shopping](/apis/shipengine/docs/rates/rates) with ShipStation API. Your ProCarrier account contact can provide you with the details about your contracted rates.

## Service Details

Available ProCarrier services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the [list carrier services](/apis/shipengine/docs/reference/list-carrier-services) endpoint at any time.

### Domestic Services

| Service | API Code | Origin Countries |
|  --- | --- | --- |
| Pro Carrier Parcel Express | `pro_carrier_pcpe` | GB, GG, JE |
| Pro Carrier Parcel Packet | `pro_carrier_pcpt` | GB, GG, JE |
| Pro Carrier Parcel Plus | `pro_carrier_pcpl` | GB, GG, JE |
| Pro Carrier Parcel Post | `pro_carrier_pcpp` | GB, GG, JE |


### International Services

| Service | API Code | Origin Countries |
|  --- | --- | --- |
| Pro Carrier Parcel Express International | `pro_carrier_pcpe_intl` | GB, NL |
| Pro Carrier Parcel Packet International | `pro_carrier_pcpt_intl` | GB, NL |
| Pro Carrier Parcel Plus International | `pro_carrier_pcpl_intl` | GB, NL |
| Pro Carrier Parcel Post International | `pro_carrier_pcpp_intl` | GB, NL |


### Shipping from Great Britain to Northern Ireland

ProCarrier has confirmed that they are not requiring any changes or additional data for shipments to Northern Ireland relating to the [Windsor Framework](/apis/shipengine/docs/shipping/windsor-framework) that goes into effect 1 May 2025.

Please note that ProCarrier considers shipments from Great Britain to Northern Ireland to be cross-border shipments and they do require the [standard customs declarations](/apis/shipengine/docs/shipping/international) for products included in the shipments.

> **NOTE: Action Required: New Zealand Border Levy Changes**
Effective April 1, 2026, a new NZD $2.21 (+ GST) levy applies to low-value air freight consignments entering New Zealand. This levy is charged **per consignment**, not per item.
See the **Shipping to New Zealand: Low Value Goods (LVG) Levy** section in [International Shipments](/apis/shipengine/docs/shipping/international) for full details.


### Return Services

ProCarrier does not currently support support creating [return labels](/apis/shipengine/docs/shipping/returns).

### Packages

The following [carrier package types](/apis/shipengine/docs/shipping/carrier-packaging) are available for ProCarrier services:

| Name | API Code | Package Attributes |
|  --- | --- | --- |
| Package | `pro_carrier_package` | International, Domestic |


### Adding Shipment Insurance

ProCarrier does not support adding carrier insurance to shipments created with ShipStation API.

## Label Support

* Label sizes: 4" x 6"
* Label formats: PDF, PNG, ZPL
* Supports unicode characters: no


### Label Reference Fields

ProCarrier does not support adding [custom label messages](/apis/shipengine/docs/labels/messages).

### Multi-Package Labels

ProCarrier does not support creating [multi-package shipments](/apis/shipengine/docs/shipping/multi-package).

### Label Branding

ProCarrier does not support [label branding](/apis/shipengine/docs/labels/branding).

### Voiding Labels

ProCarrier supports voiding labels with ShipStation API. Labels must be voided one at a time.

See our [Void a Label page](/apis/shipengine/docs/labels/voiding) for details about voiding labels with ShipStation API.

### Paperless Labels

ProCarrier does not support [paperless labels](/apis/shipengine/docs/labels/paperless).

### Customs Declarations

Customs declarations are submitted electronically (via paperless trade, or "PLD").

## Delivery Confirmation

| Confirmation Type | API Code | Description |
|  --- | --- | --- |
| No confirmation required | `none` | No delivery confirmation requested. |


See our [Delivery Confirmation page](/apis/shipengine/docs/shipping/delivery-confirmation) for more details about using the `confirmation` property.

## Advanced Options

ProCarrier does not currently support any [advanced options](/apis/shipengine/docs/carriers/advanced-options).

To ensure you always have the most up-to-date information about a carrier's advanced options, use the [list carrier options call](/apis/shipengine/docs/reference/list-carrier-options).

## Manifests

ProCarrier does not require [manifesting](/apis/shipengine/docs/shipping/manifests) your shipments. Shipment data is sent electronically to ProCarrier automatically.

## Scheduling Pickups

ProCarrier does not support [scheduling pickups](/apis/shipengine/docs/shipping/pickups) using ShipStation API.

## Service Points (PUDO)

ProCarrier does not support shipping to [service points](/apis/shipengine/docs/pick-up-drop-off/pudo-intro).

## Tracking

ShipStation API's integration with ProCarrier supports receiving tracking updates. Review our ​[Track a Package guides​](/apis/shipengine/docs/tracking/tracking)​ for details on tracking with the ShipStation API.

## Disconnecting Your ProCarrier Account

See the Disconnect section in our [Delete a Carrier page](/apis/shipengine/docs/reference/carriers/delete-carrier) for the process of deleting or disconnecting a carrier from ShipStation API.

> **NOTE:**
If you disconnect a carrier account and reconnect it, the account will have a new `carrier_id` in ShipStation API.