# Poste Italiane from ShipStation

Poste Italiane from ShipStation offers domestic shipping services for Italy-based ShipStation API accounts shipping from Italy.

This guide provides developers with the details needed to build Poste Italiane from ShipStation shipping capabilities into your ShipStation API workflows.

## Requirements

`carrier_name`: `poste_italiane_walleted`

* A ShipStation API account based in Italy.
* ShipStation Carriers must be activated for the account and have a positive account balance to create labels. See our [Using ShipStation Carriers page](/apis/shipengine/docs/carriers/setup) for details about activating it in your account.
* All shipments must originate from an address in Italy.
* All shipments must include both the weight and the dimensions.


## Rates

Poste Italiane from ShipStation supports [rate shopping](/apis/shipengine/docs/rates/rates) with ShipStation API.

## Service Details

Available Poste Italiane from ShipStation services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the [list carrier services](/apis/shipengine/docs/reference/list-carrier-services) endpoint at any time.

### Domestic Services

| Service | API Code |
|  --- | --- |
| Poste Delivery Business Standard Shop to Home Delivery | poste_italiane_pdb_std_shop_to_home_delivery |
| Poste Delivery Business Standard Shop to Delivery Points | poste_italiane_pdb_std_shop_to_delivery_points |
| Poste Delivery Business Standard Shop to Lockers | poste_italiane_pdb_std_shop_to_lockers |
| Poste Delivery Business Standard Shop to Post Office | poste_italiane_pdb_std_shop_to_post_office |
| Poste Delivery Business Express Home to Home Delivery | poste_italiane_pdb_exp_home_to_home_delivery |
| Poste Delivery Business Standard Home to Home Delivery | poste_italiane_pdb_std_home_to_home_delivery |


### Return Services

Poste Italiane from ShipStation supports return labels. If a parcel is returned to the sender, the corresponding charges will be managed via the adjustment process.

### Adding Shipment Insurance

Adding shipment insurance is not supported for this carrier, however Poste Italiane from ShipStation includes compensation coverage for shipments: 1€ per KG plus shipping cost for domestic shipments. However, certain items listed in the prohibited/restricted list are excluded from compensation, and BRT does not refund perishable food. All services are eligible for loss and claims.

## Label Support

* Label sizes: 4"x 6"
* Label formats: PDF


### Label Reference Fields

Poste Italiane from ShipStation does support adding [custom label messages](/apis/shipengine/docs/labels/messages), specifically using `request.packages[0].label_messages.reference3` for an alphanumeric sender reference which is mapped to `waybills.data.sender.note1`.

### Multi-Package Labels

Poste Italiane from ShipStation supports [multi-package shipments](/apis/shipengine/docs/shipping/multi-package) for selected services: poste_italiane_pdb_exp_home_to_home_delivery and poste_italiane_pdb_std_home_to_home_delivery.

### Voiding Labels

Poste Italiane from ShipStation supports [voiding labels](/apis/shipengine/docs/labels/voiding) with ShipStation API. If a voided label is reused, an adjustment charge will be issued as a 'label-voided-used' charge.

## Advanced Options

Poste Italiane from ShipStation does not support [advanced options](/apis/shipengine/docs/carriers/advanced-options).

## Manifests

Poste Italiane  from ShipStation shipments do not require [manifesting](/apis/shipengine/docs/shipping/manifests).

## Scheduling Pickups

Poste Italiane from ShipStation supports [schedule carrier pickups](/apis/shipengine/docs/shipping/pickups) for Door2Door service types. The pickup charge is already included in the rate returned for both services. Pickup voiding is also supported.

## Service Points (PUDO)

Poste Italiane from ShipStation offers [service points](/apis/shipengine/docs/pick-up-drop-off/pudo-intro) as Shop2Door service type, which implies Pick Up Drop Off (PUDO) functionality and for Shop2Sho service type. Customers can receive a confirmation via email once a PUDO scans a package.

## Tracking

Poste Italiane from ShipStation supports receiving tracking updates. Review our [Track a Package guides](/apis/shipengine/docs/tracking/tracking) for details on tracking with the ShipStation API.